Frequently Asked Questions

Yes, we provide a completely free home measuring service throughout the North East. We come to your home, measure every room accurately, bring a wide range of samples and offer expert advice — all with no obligation.

The online calculator provides a guide price only, based on your selected carpet quality, underlay and room dimensions. A professional survey is always required before a final quotation can be given. Additional costs such as grippers, door trims and floor preparation may apply.

Yes, we offer a furniture moving service. Our fitters will carefully move your furniture before laying your new carpet and replace everything once the job is complete.

Yes, we offer a carpet uplift and bagging service. We will lift your existing carpet and underlay and bag everything neatly, leaving your floor ready for the new installation. Please note that we do not offer a disposal or collection service — bagged material will be left on site for you to arrange removal.

Yes, we fit both laminate and vinyl flooring. However, because these products are affected by subfloor conditions, room shape and other factors, they require an on-site assessment before we can provide accurate pricing. Please book a free home visit.

We cover South Shields, South Tyneside, Newcastle, Sunderland, Durham and the wider North East. Not sure if we cover your area? Give us a call on 07568 446209.

Lead times depend on carpet availability and our current schedule. In many cases we can fit within a week or two of your measuring appointment. Contact us to discuss your requirements and we'll do our best to accommodate your timeline.

Yes, we supply and fit carpet for commercial projects including offices, rental properties and retail premises. We stock contract-grade carpets designed for high-traffic commercial environments.

One of our team visits your home, measures each room accurately, shows you a wide selection of samples and helps you choose the right flooring for your needs and budget. The whole process is relaxed and pressure-free — we're there to help, not to hard-sell.

Absolutely. Whether you need a single room re-carpeted or your entire home done, we offer the same professional service regardless of the size of the job.